Messaging + Compliance

Questions about texting consent, opt-out, deliverability, and messaging costs.

How does STOP/HELP/START compliance work?

Inbound messages containing STOP (and related keywords) mark the number as opted out and immediately stop automations. HELP returns support info. START…

What happens after hours when a lead submits the form?

They still receive an immediate confirmation message. The owner can batch quotes later. Follow-up rules can be configured to respect business hours…

Why not just use Podium for texting and follow-up?

Podium can be strong for messaging/reviews, but pricing is quote-based and often bundles features you may not need. Velocity Hub keeps the…
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